Shipping & Handcrafting Processing Time
Every xunlupets keepsake is 100% custom handcrafted by skilled artists. Total delivery time = Handcrafting Time + Shipping Transit Time.
1. Handcrafting & Creation
Includes photo analysis, custom fabric cutting, manual stitching, detailed embroidery, and email Sneak Peek photo confirmation before packing.
2. Shipping & Delivery
Includes insured air express transit, customs clearance, and door-to-door delivery with full tracking code provided via email.
How Your Order Progresses
Order & Photo Review
Our lead artist reviews your uploaded pet photos to verify lighting and color details within 24 hours.
Handcrafted Creation
Skilled tailors hand-sew and shape your custom plushie, matching unique fur patches and features.
Email Sneak Peek
We send high-resolution photos of your completed item to your email for review and approval.
Dispatched & Tracked
Once approved, your item is carefully boxed and shipped with an active tracking link sent to your inbox.
Estimated Shipping Transit Times
| Destination Region | Estimated Shipping Transit | Shipping Method |
|---|---|---|
| United States | 5 – 8 Business Days | Insured Express Courier (USPS / FedEx) |
| Canada | 6 – 9 Business Days | Canada Post / Express Courier |
| United Kingdom & Europe | 5 – 8 Business Days | Royal Mail / Local Express Postal |
| Australia & New Zealand | 6 – 9 Business Days | Australia Post Express |
| Rest of World | 7 – 12 Business Days | International Tracked Air Mail |
Need Order Status Updates or Rush Processing?
If you have an upcoming birthday, gift, or holiday deadline, please reach out to us prior to ordering.
Customer Support Email: kaicher535@gmail.com